About LISTEN

LISTEN, Learn, Connect, Enlighten

For the latest in customer engagement and journey analytics


 


LISTEN
, the industry leading event for customer engagement analytics professionals, brings together top organizations using and benefiting from speech and customer journey analytics.  Attend this event to hear from analysts, thought leaders, and product experts and share best practices with one another. Listen to stories from CallMiner Eureka users and industry gurus in over 20 sessions split into separate tracks for business program owners and analysts.

Read about highlights from LISTEN 2016 here: Key Take-aways & Highlights from LISTEN 2016
Click here to download the LISTEN 2017 datasheet for more information

Check out highlights from LISTEN 2016


Testimonials from Last Year’s Attendees


Training Manager
“LISTEN 2016 has been an amazing experience. Everyone has been so welcoming. It’s been so informative. The energy is wonderful. I’m already planning for next year.”

Chief Compliance Officer
“I’ve been fascinated, not just with the other conference attendees, but with the substance of what I’ve been learning. Being with other students of the system has been a tremendous help.”

President
“There are fantastic people, fantastic venue. They make sure that you feel connected. It’s a slam dunk, must be at event.”

Business Project Manager
“Being able to learn from people who have a different perspective and understand where they are coming from, I like to have access to that and being here really presents that opportunity.”

Director of Quality
“It’s eye-opening to see how others are using the product. We’ve gained a lot of insight and made some really great contacts.”

Director of Process Improvement
“Networking. Meeting new people, understanding the different things they are trying to accomplish, there are a lot of ah-ha moments.”

Quality Assurance Manager
“This is the third LISTEN conference I’ve been to. I love seeing new users and being able to share insights. We always leave very energized and excited to talk about the coming year.”

Director, Business Intelligence
“This is my fourth time at LISTEN. The interaction with other customers, the possibility of learning something, or just talking through something that I want to do, the collaboration, the connections – I will always come back for that.”