Joseph Paiva

Joe Paiva
Speech Analytics Analyst
Speech Analytics Analyst

Joe joined The CCS Companies in 2017 to implement speech analytics through CallMiner. He established proficiency in CallMiner working for EOS USA, where he completed the Accelerator program and built a series of automated quality, compliance and performance assurance systems. As part of his effort to be on the cutting edge of speech analytics innovation, he earned his BIA Certification in 2015 and BIA+ Certification in 2017.

Leveraging Eureka for Compliance Management
October 26, 2017
Sea Side/Sea Shore
11:15 AM  -  12:05 PM