Jenni has been with Americollect for two and a half years. I am responsible large projects, process improvements, implementing new vendors and speech analytics while managing the Client Relations Department. In addition, as of January 1, 2017, I am also responsible for AmeriEBO (Extended Business Office); providing Ridiculously Nice Service to all our clients and Customers. Prior to Americollect, I worked at Humana for 21 years in which I have developed an extensive background in project management, implementation, relationship building with key clients and identification of budget enhancements.