Colleen Unick

Colleen Unick - Mercedes-Benz Financial Services
Call Center Services Manager
Call Center Services Manager

Colleen manages the Call Center Services group at MBFS which includes a wide range of telephony applications.  She has over 25 years’ experience within the organization including project management and 3+ years of working with Speech Analytics.

Looking Back: Lessons Learned When Deploying Interaction Analytics
October 26, 2017
Sea Side/Sea Shore
2:15 PM  -  3:05 PM