Chris Waites

Senior Director, Support Services
Vice President, Support Services

Chris Waites has been with Sirius XM for over 7 years, initially joining the company working in finance.

He is currently the Vice President of Support Services. He has responsibility for training and knowledge, quality, voice analytics, agent desktop, workforce management and non-voice channels for the Satellite Radio and Connected Vehicle businesses. SiriusXM currently has over 30 million subscribers to these services.

How to Promote Interaction Analytics to Optimize Adoption
October 27, 2017
Sea Side/Sea Shore
1:00 PM  -  1:50 PM