Carlos Ayala

Carlos Ayala - Real Time Resolutions
Speech Analytics Manager
Speech Analytics Manager


Carlos Ayala serves as Real Time Resolutions, Inc.’s speech analytics program manager, analyst, and administrator. Over the past two years, Carlos has been responsible for the design and implementation of CallMiner reports, metrics, and processes aimed at maximizing operational efficiency and compliance across diverse product types and regulatory environments. He is thrilled return as a presenter for his second LISTEN conference.

Next Level Quick Wins
October 27, 2017
Sand Salons
2:00 PM  -  2:50 PM