Carel Warfield

Sr. Solutions Consultant
Sr. Solutions Consultant

Carel is a 10 year veteran in the contact center industry, and has spent the last 5 years working with a variety of Aspect customers finding ways to drive performance improvements through a balance of processes and technology. Working in a broad spectrum of markets – public and private, he has helped organizations adopt strategies that leverage data and analytics to improve bottom line performance, customer experience, and address a number of tactical agent or call handling issues.

Aspect Product Demo
October 26, 2017
Sea Watch
11:15 AM  -  12:05 PM