Achieving Success with Eureka: The DMAIC Six Sigma Process

October 26, 2017

Michael Dwyer - CallMiner

Michael Dwyer

Vice President of Research

1:15 PM  -  2:05 PM
Sand Salons
Interaction Analytics Fundamentals - Executive

How to Define, Measure, Analyze, Improve and Control issues. This session will discuss the steps in each phase of the process and tips for successful execution.

Session Category :  Analyst Sessions  Interaction Analytics Fundamentals