Innovation in Customer Management – Using Analytics to Stay Relevant in a Rapidly Evolving Market

October 27, 2017

Lee Mostari - Ember

Lee Mostari

Consulting Director of Managed Analytics


2:00 PM  -  2:50 PM
Sea Side/Sea Shore
Roundtable - Executive

In this round table Lee will facilitate discussion on the role of analytics for identifying innovation opportunities in customer management and what this could mean for contact centers and the evolution of customer journeys.


Session Category :  Executive Sessions  Relational Learning - Round Table