Great Expectations: Managing Expectations While Asking Your Organization to Dream Big

October 27, 2017

Chris Waites

Senior Director, Support Services


9:45 AM  -  10:35 AM
Sand Salons
Executive Sessions-Interaction Analytics Fundamentals

Whether it’s functionality, timelines, resources, or effective strategies for leveraging interaction analytics; managing your organization’s expectations can prove to be difficult. In some cases, stakeholders within and organization may dream too big; while others don’t dream big enough… and may swing from one end of the spectrum to the other. During this round table discussion experts will share best practices for overcoming unrealistic expectations, as well as on going management.


Session Category :  Executive Sessions  Interaction Analytics Fundamentals