Getting Back to Basics: What to do for Round Two

October 27, 2017

Adam McCord - Bluegreen Vacations

Adam McCord

Quality Analytics Manager

Shaunta Holmes, Nationwide Credit Corporation

Shaunta Holmes

Training Director


11:00 AM  -  11:50 AM
Sea Side/Sea Shore
Round Table - Executive Discussion

You’ve been using speech analytics for three-plus years and you’ve addressed all the low-hanging fruit and several other issues. Now what? In this session we will discuss what you and your peers are doing for a second circuit? In some cases that means going back to basics.


Session Category :  Advanced Customer Engagement Analytics  Executive Sessions  Relational Learning - Round Table